Store Manager - Lead a High-Energy Team & Guest Experience

Smoothie King; New Jersey; Presencial; USD 52 000 - 78 000; Tempo integral

Resumo da oferta

Smoothie King is seeking a Store Manager to lead a team, uphold brand standards, and deliver an exceptional guest experience in a fast-paced retail environment.

The role focuses on developing staff, driving profitability, coordinating local marketing and community outreach, and maintaining store cleanliness and safety.

You will delegate tasks, monitor performance, and ensure compliance with food safety regulations while maintaining a welcoming, energetic atmosphere.

Qualificações

• 3 Years Guest Service experience in a restaurant or retail environment.
• 1 Year Supervision

Responsabilidades

• Reviews store environment to identify problems, concerns, and opportunities for improvement and adjusts accordingly
• Develops local store marketing plans to support brand initiatives
• Initiates community outreach through marketing and special events
• Challenges the team to achieve results
• Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition
• Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected
• Handles differences between Guests and Team Members without escalating the situation
• Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration
• Ensures team adhere to legal and operational compliance requirements
• Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well
• Encourages “Guest comes first attitude”
• Trains and holds team accountable for delivering an exceptional Guest Experience
• Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations
• Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King
• Fulfills cash handling, financial and inventory reporting responsibilities with honesty
• Sets priorities for Team and themselves each day
• Relies on their team by delegating Daily Checklist tasks to Team Members on shift
• Plans ahead for managerial activities/tasks that fall outside of a normal day’s task(s)
• Completes required checklists and paperwork with no outstanding items by due dates
• Ability to communicate clearly and concisely both orally and written
• Ability to manage store operations independently
• Ability to manage effectively in a fast paced environment
• Ability to manage resources to ensure established service levels are maintained at all times
• Exceptional Interpersonal Skills
• Strong problem solving skills
• Team building skills
• Strong leadership skills with the ability to coach and mentor others
• Ability to plan and organize work load
• Ability to follow procedures and willingness to comply with dress code requirements
• Ability to keep the store clean and follow food safety regulations
• Ability to operate a blender and POS cashier system

Descrição da oferta de emprego

Smoothie King is seeking a Store Manager to lead a team, uphold brand standards, and deliver an exceptional guest experience in a fast-paced retail environment.

The role focuses on developing staff, driving profitability, coordinating local marketing and community outreach, and maintaining store cleanliness and safety.

You will delegate tasks, monitor performance, and ensure compliance with food safety regulations while maintaining a welcoming, energetic atmosphere.