Store Manager – Lead a Customer-Driven Hardware Team

Ace Hardware; Provincetown (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ace Hardware seeks a Store Manager for the Wayland, MA store to lead staff, ensure a superb customer experience, and drive store profitability. You will coordinate operations, set targets, and deliver strong results in a hands-on, community-focused role.

Ideal candidates have at least five years in retail management, excellent communication, and the ability to manage inventory, budgets, and staff development while maintaining a welcoming environment for customers and contractors alike.

Qualifications

• Minimum of 5 years of retail management experience.
• Ability to lift 40 pounds consistently and stand for up to 8 hours.
• Strong organizational and problem-solving skills.
• Excellent verbal communication and teamwork abilities.

Responsibilities

• Oversee daily supervision of the store outlet and operations.
• Manage resources, stock, staff and sales performance.
• Recruit, train and appraise staff; monitor budgets.
• Maintain financial records and pricing controls.
• Address customer complaints and ensure excellent service.
• Ensure safety, health compliance and promotional displays.
• Liaise with management and support staff development.

Skills

Retail management

Physical ability

Forklift operation

Communication skills

Teamwork

IT skills

Tools

Forklift

Job description

Ace Hardware seeks a Store Manager for the Wayland, MA store to lead staff, ensure a superb customer experience, and drive store profitability. You will coordinate operations, set targets, and deliver strong results in a hands-on, community-focused role.

Ideal candidates have at least five years in retail management, excellent communication, and the ability to manage inventory, budgets, and staff development while maintaining a welcoming environment for customers and contractors alike.