Retail Assistant Manager: Lead Team, Grow Sales & Service

Ace-Hardware; Wayland (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Ace Hardware in Waltham is seeking experienced retail leaders to drive store performance and customer satisfaction. The role emphasizes delegation, coaching, and hands-on management of sales, expenses, and assets at the Ace location.

The ideal candidate has 2+ years in retail management and will lead shift, assistant, or store manager roles, with opportunities for growth in a collaborative, community-focused environment.

Qualifications

• At least 2 years of retail management experience.
• Leads delegation, training and progress monitoring of associates.
• Manages sales, expenses, profits, assets, and team development.
• Ability to lift 40 pounds, stand and walk for up to 8 hours.

Responsibilities

• Oversee store operations at the Waltham location.
• Lead in-store sales and ensure high levels of customer service.
• Develop and coach team members to improve performance and service quality.
• Control store expenses and drive profitability while maintaining store standards.

Skills

Retail leadership

Customer service

People management

Training & coaching

Job description

Ace Hardware in Waltham is seeking experienced retail leaders to drive store performance and customer satisfaction. The role emphasizes delegation, coaching, and hands-on management of sales, expenses, and assets at the Ace location.

The ideal candidate has 2+ years in retail management and will lead shift, assistant, or store manager roles, with opportunities for growth in a collaborative, community-focused environment.