Assistant Store Manager: Lead Sales & Service

Ace Hardware; Centerville (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Ace Hardware in Centerville, MA is seeking an energetic Assistant Store Manager to lead our paint and hardware team. You will bridge strategic goals with daily excellence on the sales floor, drive sales, mentor staff, and ensure customers leave with the right tools and advice.

The role requires hands-on leadership, a fast-learning mindset, and a commitment to service. You will oversee operations, inventory, and safety while fostering a friendly, local shopping experience.

Qualifications

• Minimum 1–2 years in a supervisory role in retail.
• Strong customer service and point-of-sale experience.
• Ability to learn new systems and products quickly.
• Excellent verbal and written communication.
• Detail-oriented with fast-paced multitasking.

Responsibilities

• Support Store Manager in daily operations and opening/closing procedures.
• Mentor Sales Associates on product knowledge and service standards.
• Resolve customer inquiries and complaints professionally.
• Oversee stock levels and maintain organized sales floor.
• Ensure safety, cleanliness, and policy compliance.
• Master paint tinting systems and POS hardware.

Skills

Leadership

Customer Service

Retail Operations

Communication

Problem Solving

Tools

POS Software

Paint Tinting Systems

Hardware Machinery

Job description

Ace Hardware in Centerville, MA is seeking an energetic Assistant Store Manager to lead our paint and hardware team. You will bridge strategic goals with daily excellence on the sales floor, drive sales, mentor staff, and ensure customers leave with the right tools and advice.

The role requires hands-on leadership, a fast-learning mindset, and a commitment to service. You will oversee operations, inventory, and safety while fostering a friendly, local shopping experience.