Retail Store Leader: Drive Service & Growth

Ace Hardware Corporation; Wayland (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Ace Hardware Corporation is seeking a Store Manager for the Wayland, MA area to lead day-to-day operations, staff development, and a superior customer experience across stores as needed. You will monitor financial performance, implement smart merchandising, and mentor team members to drive profitability.

The ideal candidate has a solid retail management background, strong communication, and organizational skills to ensure excellent service and steady growth in a community-focused hardware

Qualifications

• Minimum of 5 years of retail management experience.
• Ability to lift 40 pounds consistently and stand/walk for up to 8 hours.
• MA Driver's License and ability to travel between stores.
• Ability to drive a forklift or to learn to drive one.
• Commercial awareness.
• Confidence and initiative.
• Resourcefulness and organizational skills.
• Teamworking and verbal communication.
• Numerical and IT skills.
• Enthusiasm and executive thinking.
• Problem-solving and setting a good example.

Responsibilities

• Responsible for every aspect of everyday supervision of store outlet.
• Responsible for resources management.
• Take care of stock, staff, and sales management.
• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets.
• Maintaining financial and statistical records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring compliance with safety and health regulations.
• Preparing promotional displays and materials.
• Liaising with management.
• Taking care of promotional prospects, benefits, and salaries of their staff.
• Providing opportunities for staff advancements.

Skills

Retail management

Leadership

Customer service

Verbal communication

Commercial awareness

IT skills

Teamwork

Problem solving

Initiative

Tools

Forklift operation

Job description

Ace Hardware Corporation is seeking a Store Manager for the Wayland, MA area to lead day-to-day operations, staff development, and a superior customer experience across stores as needed. You will monitor financial performance, implement smart merchandising, and mentor team members to drive profitability.

The ideal candidate has a solid retail management background, strong communication, and organizational skills to ensure excellent service and steady growth in a community-focused hardware