Assistant Manager

Ace-Hardware; Wayland (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Ace Hardware in Waltham is seeking experienced retail leaders to drive store performance and customer satisfaction. The role emphasizes delegation, coaching, and hands-on management of sales, expenses, and assets at the Ace location.

The ideal candidate has 2+ years in retail management and will lead shift, assistant, or store manager roles, with opportunities for growth in a collaborative, community-focused environment.

Qualifications

• At least 2 years of retail management experience.
• Leads delegation, training and progress monitoring of associates.
• Manages sales, expenses, profits, assets, and team development.
• Ability to lift 40 pounds, stand and walk for up to 8 hours.

Responsibilities

• Oversee store operations at the Waltham location.
• Lead in-store sales and ensure high levels of customer service.
• Develop and coach team members to improve performance and service quality.
• Control store expenses and drive profitability while maintaining store standards.

Skills

Retail leadership

Customer service

People management

Training & coaching

Job description

FOR WALTHAM LOCATION: NICKERSON AND HILLS PAINT AND HARDWARE

917 MAIN STREET, WALTHAM, MA

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere,

competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling

career.

Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware

store. The primary responsibilities of in-store management are to manage the sales, expenses, profits,

assets, and team members' personal development to ensure customers are receiving the highest level of

customer service.

The ideal candidate will have at least 2 years of previous retail management experience. We are looking

for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware offers a career path and opportunity to grow and advance.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

environment.

Ability to lift 40 pounds consistently, stand, and walk for up to 8 hours during shift.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.