Store Manager: Lead a Caring, Customer‑Driven Team

Carter's Inc.; Town of Hempstead (NY); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Paid time off

Job summary

Carter’s is seeking a Store Manager in Town of Hempstead, NY to lead a team delivering exceptional service for growing families. You’ll coach peers to reach potential, become brand and product experts, and own their careers while upholding Carter’s values.

This role blends leadership, merchandising, and store operations to drive results. Responsibilities include building talent pipelines, fostering inclusive environments, and ensuring KPI driven performance.

Qualifications

• A positive and solutions-oriented mindset.
• Effective verbal and written communication skills.
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations;
• manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Communication

Time management

Tech skills

Retail management experience

Education

High school diploma or GED

Job description

Carter’s is seeking a Store Manager in Town of Hempstead, NY to lead a team delivering exceptional service for growing families. You’ll coach peers to reach potential, become brand and product experts, and own their careers while upholding Carter’s values.

This role blends leadership, merchandising, and store operations to drive results. Responsibilities include building talent pipelines, fostering inclusive environments, and ensuring KPI driven performance.