Store Manager: Inspire Sales & Brand Experience

Pandora; Ann Arbor (MI); On-site; USD 58,000 - 73,000; Full time

Job summary

Pandora is seeking a Store Manager in the United States to lead a high-performing team on the sales floor, delivering exceptional customer experiences and driving sales. You will coach a team of Assistant Store Managers, Sales Leads, and Sales Associates, fostering brand loyalty and ensuring standards across merchandising and operations.

The role requires strong communication, business acumen, and a passion for people development, with flexibility to work evenings, weekends, and holidays as

Qualifications

• 3-5 years of Store Manager experience in a high-performance selling environment.
• Demonstrated care in written and verbal communication.
• Ability to charm and connect with people at all levels of the organization.
• Sharp business acumen with analytical thinking and delivering positive results.
• Talent magnet with recruiting, retaining, and developing strong teams.
• Proficiency with Microsoft Office 365 and retail POS systems.

Responsibilities

• Embody Pandora culture on the sales floor and coach the team to deliver exceptional customer experiences.
• Exceed store sales goals by building genuine connections with Pandora fans.
• Coach and manage Assistant Store Manager, Sales Leads and Sales Associates to drive KPIs.
• Ensure timely execution of visual merchandising directives and store operations.
• Develop talent through feedback, guidance, and succession planning.

Skills

Leadership

Sales management

Communication

Analytical thinking

Talent acquisition

Team development

MS Office 365

POS systems

Tools

MS Office 365

Retail POS systems

Job description

Pandora is seeking a Store Manager in the United States to lead a high-performing team on the sales floor, delivering exceptional customer experiences and driving sales. You will coach a team of Assistant Store Managers, Sales Leads, and Sales Associates, fostering brand loyalty and ensuring standards across merchandising and operations.

The role requires strong communication, business acumen, and a passion for people development, with flexibility to work evenings, weekends, and holidays as