Store Manager in Training (MIT)

Insomnia Cookies; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a rapidly growing company as a Store Manager in Training! This role offers a unique opportunity to lead a team in a fun and exciting environment while ensuring excellent customer service. With competitive pay and comprehensive benefits starting from day one, you will enjoy perks like a monthly cellphone stipend, paid vacation, and even free cookies during your shifts. If you have a passion for hospitality and want to grow your career in a supportive atmosphere, this position is perfect for you!

Benefits

Comprehensive Benefits

Monthly Cellphone Stipend

Paid Vacation

Free Cookies

Store Bonus Eligibility

Growth Opportunities

Qualifications

• 1+ year of supervisory experience in restaurant or retail.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Manage shifts in the absence of the Store Ops Manager.
• Train and supervise 2-5 team members in sales and deliveries.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our newly opening Fresh Meadows, NY location. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our MIT perks & compensation:

• Pay rate: $20.00 - $23.00/hr
• Eligibility for end of month store bonus
• Comprehensive benefits starting the first day of the month after 60 days of employment, including medical, dental, vision, and pet insurance coverage
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• Enjoy free cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Ensure staff adherence to Insomnia Cookies’ standards (baking, uniform, policies)
• Focus on upselling and delivering excellent customer service, encouraging team members to do the same

Desired skills/experience:

• At least 1 year of supervisory experience in restaurant or retail
• Experience conducting in-person interviews for hourly staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Availability to work 4-5 days a week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 or older and legally eligible to work in the US