Store Manager in Training

Insomnia Cookies; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a rapidly growing and fun company as a Manager in Training! This role offers a unique opportunity to lead a team in a vibrant environment, ensuring exceptional customer service and operational excellence. You'll receive comprehensive training and mentorship, along with competitive pay and benefits. Enjoy perks like free cookies and a cellphone stipend while contributing to a brand that has revolutionized the cookie experience. If you're passionate about hospitality and eager for professional growth, this is the perfect opportunity for you!

Benefits

End of period store bonus

Monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Job stability

Achievable growth opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail setting.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Manage daily operations in the absence of the Store Ops Manager.
• Supervise and train team members in cookie sales and deliveries.

Skills

Supervisory experience

Customer service excellence

Point of Sale (POS) systems

MS Office proficiency

Education

High school diploma or equivalent

Tools

Applicant Tracking System

Job description

3 weeks ago Be among the first 25 applicants

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Base pay range

$21.00/hr - $23.00/hr

Insomnia Cookies industry leading, nationally recognized, late-night cookie retail brand is excited to open our newest store in the Bronx adjacent to Fordham U, later this year. As a result, we are now actively interviewing for a Manager in Training (MIT) to join our new store opening team! We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• An hourly compensation range of $21.00 - $23.00/hr
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

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