Store Manager in Training (MIT)

Insomnia Cookies; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a rapidly growing, innovative company as a Store Manager in Training! This role offers a unique opportunity to lead a fun and dynamic team while ensuring customer satisfaction through exceptional service and upselling techniques. With competitive pay and comprehensive benefits, including medical, dental, and vision coverage, you'll thrive in a supportive environment that values your growth. Enjoy perks like a monthly cellphone stipend and free cookies with every shift! If you're passionate about hospitality and ready to take on a leadership role, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Cellphone Stipend

Paid Vacation

Personal Days of Wellness

Store Bonus

Free Cookies

Growth Opportunities

Qualifications

• 1+ year of experience in a supervisory role in retail or restaurant.
• Ability to conduct in-person interviews for new hires.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts.
• Supervise, train, and coach team members on cookie sales.

Skills

Supervisory Skills

Customer Service Excellence

Upselling Techniques

Point of Sale (POS) Systems

MS Office Proficiency

Education

High School Diploma

Experience in Retail or Restaurant

Tools

Point of Sale (POS) Systems

MS Office

Job description

3 weeks ago Be among the first 25 applicants

Base pay range

$20.00/hr - $23.00/hr

• Pay range: $20.00 - $23.00/hr
• Eligibility for end of month store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment which includes medical, dental, vision and pet insurance coverage
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for full-time hourly Store Manager in Training (MIT) roles in the New York City (East Region) market and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Pay range: $20.00 - $23.00/hr
• Eligibility for end of month store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment which includes medical, dental, vision and pet insurance coverage
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

Get notified about new Store Manager jobs in New York, NY.

Manhattan, NY $72,400.00-$101,400.00 3 days ago

Manhattan, NY $72,400.00-$101,400.00 2 weeks ago

New York, NY $90,000.00-$105,000.00 3 weeks ago

New York City Metropolitan Area $155,000.00-$165,000.00 1 day ago

New York, NY $100,000.00-$105,000.00 2 months ago

Manhattan, NY $72,400.00-$101,400.00 5 days ago

Department Manager, Men's - New York, NY - 57th St. Flagship

New York, NY $100,000.00-$110,000.00 3 weeks ago

New York, NY $75,000.00-$95,000.00 1 week ago

Retail Assistant Store Manager-LEXINGTON AVENUE

New York City Metropolitan Area 1 week ago

New York, NY $50,000.00-$60,000.00 1 week ago

New York, NY $140,000.00-$165,000.00 3 weeks ago

Retail Assistant Store Manager, Upper West Side

New York, NY $115,000.00-$125,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.