Store Manager in Training (MIT)

Insomnia Cookies; Burlington (VT); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing, nationally recognized company as a Store Manager in Training! In this exciting role, you will oversee daily operations, train new staff, and ensure top-notch customer service while working in a fun, dynamic team environment. Enjoy competitive compensation, a monthly cellphone stipend, and great benefits, including pet insurance and paid vacation. This is a fantastic opportunity to grow your career in a supportive and engaging workplace. If you have a passion for hospitality and leadership, we want to hear from you!

Benefits

Market Competitive Hourly Compensation

End of Period Store Bonus Eligibility

Comprehensive Benefits

$25 Monthly Cellphone Stipend

Pet Insurance

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

FREE Cookies with Every Shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail environment.
• Experience conducting interviews for hourly staff.

Responsibilities

• Manage daily operations when Store Ops Manager is absent.
• Supervise and train team members in cookie sales and deliveries.
• Conduct interviews for new hires in the manager's absence.

Skills

Supervisory Experience

Customer Service Excellence

Interviewing Skills

Point of Sale (POS) Systems

MS Office Proficiency

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our brand new Yale store located on Church Street! We are currently seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

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