Store Manager in Training (MIT)

Insomnia Cookies; West Chester (Chester County); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a rapidly growing company as a Store Manager in Training! This exciting role offers a unique opportunity to lead a dynamic team in a fun environment. You'll be responsible for training new staff, ensuring top-notch customer service, and supporting store operations. With competitive compensation, comprehensive benefits, and a chance for career growth, this position is perfect for those passionate about hospitality and eager to make a difference. Enjoy perks like free cookies and a supportive workplace culture that values your contributions!

Benefits

Medical, Vision, Dental Insurance

Monthly Cellphone Stipend

Paid Vacation

Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies

Qualifications

• 1+ year in a supervisory role in retail or restaurant.
• Experience conducting interviews for hourly staff.

Responsibilities

• Lead new staff onboarding and initial training.
• Supervise and coach team members in cookie sales.

Skills

Supervisory Experience

Customer Service

Upselling

Team Leadership

Point of Sale (POS) Systems

MS Office

Education

High School Diploma

Experience in Hospitality/Retail

Tools

Applicant Tracking System

Point of Sale (POS) Systems

Job description

3 weeks ago Be among the first 25 applicants

• Market competitive hourly compensation PLUS eligibility for end of month store bonus as well!
• Excellent comprehensive benefits 1st day of the month after 60 days of employment (medical, vision, dental and pet insurance)
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our West Chester store located at 142 W Gay St, West Chester, PA 19380 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company! This is a great opportunity to work at our key training store in Pennsylvania with one of our most experienced Training Managers in the country. If you are seeking an entry to mid-level Management role in hospitality/retail, this would be an awesome opportunity to kick start your leadership/training career with our industry leading company.

Our sweet MIT perks & compensation:

• Market competitive hourly compensation PLUS eligibility for end of month store bonus as well!
• Excellent comprehensive benefits 1st day of the month after 60 days of employment (medical, vision, dental and pet insurance)
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

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