Store Manager in Training

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a rapidly growing, innovative company as a Store Manager in Training! This role offers the chance to lead a dynamic team in a fun environment while ensuring exceptional customer service and operational excellence. Enjoy competitive hourly pay, comprehensive benefits, and unique perks like free cookies with every shift. With opportunities for growth and promotion, you will play a key role in shaping the success of a beloved brand known for its delicious cookies and vibrant culture. If you have a passion for hospitality and leadership, this is the perfect opportunity for you!

Benefits

Market competitive hourly compensation

End of period store bonus

Comprehensive benefits after 60 days

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Job stability

Promotion opportunities

Fun team environment

Free cookies with every shift

Qualifications

• Minimum 1 year in a supervisory role in retail or restaurant.
• Experience conducting interviews for hourly staff.

Responsibilities

• Perform as Manager-on-Duty when GM is absent.
• Supervise and train team members in cookie sales and deliveries.
• Support Store Ops Manager with inventory and scheduling.

Skills

Supervisory experience

Customer service excellence

Upselling techniques

Point of Sale (POS) systems

MS Office proficiency

Education

High School Diploma

Experience in hospitality or retail

Tools

Point of Sale (POS) systems

MS Office

Job description

3 weeks ago Be among the first 25 applicants

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Manayunk, PA store located at 4319 Main St Philadelphia, PA 19127 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

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