Store Manager in Training: Lead, Grow, Serve Customers

Rent-A-Center; Raleigh (NC); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Health insurance

401(k) with company match

Job summary

Rent-A-Center in Raleigh, NC is seeking a Store Manager in Training to lead daily sales activities and manage store operations. You will oversee coworker performance, training, and customer service to drive revenue and growth.

The role requires 3–5 years of retail/management experience, completion of RAC's Store Manager Development Program, and proficiency with store operation software. A valid driver's license is required as you will drive company vehicles.

Qualifications

• 3 -- 5 years of retail/management experience
• Completion of RAC's Store Manager Development Program during training period
• Computer literacy/proficiency in store operation applications
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles

Responsibilities

• Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approval rental agreements, monitor planned results for sales as measured by revenue and growth
• Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
• Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
• Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service

Job description

Rent-A-Center in Raleigh, NC is seeking a Store Manager in Training to lead daily sales activities and manage store operations. You will oversee coworker performance, training, and customer service to drive revenue and growth.

The role requires 3–5 years of retail/management experience, completion of RAC's Store Manager Development Program, and proficiency with store operation software. A valid driver's license is required as you will drive company vehicles.