Store Manager I: Growth, Leadership & Customer Experience

TD; Alexandria (VA); On-site; USD 79,000 - 118,000; Full time

Job summary

TD Bank in Alexandria, Virginia, is seeking a Store Manager I to lead a small store team and drive growth in deposits, loans and fees while delivering a legendary customer experience. You will recruit, coach and develop talent, maintain risk controls, and build trusted customer relationships through referrals to Specialists.

The role requires an undergraduate degree or equivalent and at least 3+ years of relevant experience in retail, customer service, or financial services, with strong

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years relevant experience (retail, customer service, and/or financial services).
• Leadership and coaching experience (1+ years).
• Small Business and Consumer lending experience preferred.
• Knowledge of bank product lines and store operations.
• Strong communication and interpersonal skills.

Responsibilities

• Leads, coaches and develops a store team to deliver legendary customer experience.
• Originates loan applications and handles conditions of lending and closings.
• Manages store budget, staffing, and risk; ensures compliance with policies.
• Partners with Specialists to grow deposits, loans and relationships.
• Acts as escalation point for issues raised by customers or internal groups.

Skills

Staff leadership

Customer relationships

Financial analysis

Communication

Strategic planning

Microsoft Office

Coaching

Risk awareness

Education

Bachelor's degree or equivalent

Tools

NMLS knowledge

Job description

TD Bank in Alexandria, Virginia, is seeking a Store Manager I to lead a small store team and drive growth in deposits, loans and fees while delivering a legendary customer experience. You will recruit, coach and develop talent, maintain risk controls, and build trusted customer relationships through referrals to Specialists.

The role requires an undergraduate degree or equivalent and at least 3+ years of relevant experience in retail, customer service, or financial services, with strong