Retail Banking Store Manager - Growth & Coaching

TD; Great Falls (VA); On-site; USD 79,000 - 118,000; Full time

Job summary

TD Bank in Great Falls, Virginia seeks a Store Manager I to lead a store team, grow deposits, loans and referrals while delivering an outstanding customer experience. The role focuses on coaching staff, meeting store goals, and maintaining regulatory and risk controls.

The candidate will oversee daily operations, develop staff, and build relationships with customers, partners and the community, aligning with TD’s One TD strategy.

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years relevant experience in retail, customer service, or financial services.

Responsibilities

• Leads, coaches and develops store teammates to deliver a legendary customer experience.
• Manages store budgets and ensures achievement of store and individual performance metrics.
• Oversees store operations and risk management per bank policy.

Skills

Store leadership

People coaching

Customer focus

Financial analysis

Verbal & written communication

Team motivation

Prioritization

Microsoft Office

Education

Undergraduate degree or equivalent experience

3+ years relevant experience (retail, customer service, financial services)

1+ year leadership experience

Small Business & Consumer lending exp (preferred)

Notary License (preferred)

Tools

Microsoft Office

Job description

TD Bank in Great Falls, Virginia seeks a Store Manager I to lead a store team, grow deposits, loans and referrals while delivering an outstanding customer experience. The role focuses on coaching staff, meeting store goals, and maintaining regulatory and risk controls.

The candidate will oversee daily operations, develop staff, and build relationships with customers, partners and the community, aligning with TD’s One TD strategy.