Store Manager I — Banking Growth & Customer Experience

TD Bank; Manassas (VA); On-site; USD 79,000 - 118,000; Full time

Job summary

TD Bank in Manassas, VA seeks a Store Manager I to develop and lead a store portfolio focused on deposits, loans, and fees. You will coach a store team to deliver a legendary Employee and Customer Experience while driving growth and shareholder value.

Responsibilities include hiring and developing staff, managing store operations, and achieving performance metrics. Prior experience in retail banking and strong collaboration with specialists is essential.

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years relevant experience in retail, customer service, or financial services.
• Business development skills to conceptualize and implement strategies.
• 1+ year leadership and coaching experience.
• Small Business and Consumer lending experience preferred.
• Knowledge of bank product lines and store operations.

Responsibilities

• Manage service and advice team to ensure positive customer and colleague experiences.
• Coach and develop colleagues on services and sales strategies.
• Resolve customer issues per problem-resolution guidelines.
• Promote the Bank's presence in the community through events and outreach.
• Build client relationships with a customer-centered approach.
• Help achieve store service and customer experience targets.

Skills

Leadership

Business development

Financial analysis

Communication skills

Customer service

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Manassas, VA seeks a Store Manager I to develop and lead a store portfolio focused on deposits, loans, and fees. You will coach a store team to deliver a legendary Employee and Customer Experience while driving growth and shareholder value.

Responsibilities include hiring and developing staff, managing store operations, and achieving performance metrics. Prior experience in retail banking and strong collaboration with specialists is essential.