Store Manager: High-Impact Lead for Fast-Paced Restaurant

Dairy Queen; Charlotte (NC); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Dairy Queen, Inc. is seeking an experienced Store Manager to lead a busy DQ location with focus on quality, service and guest experience. You will support the GM in operations, people development and store performance, ensuring safe food handling and strong financial controls.

Ideal candidates have 1–3 years of high-volume leadership, a High School diploma, and proficiency with POS systems. You will coach, schedule and motivate a team to deliver outstanding Fan memories daily.

Qualifications

• Minimum 1–3 years of high-volume restaurant leadership experience.
• High School diploma or equivalent required.
• Proven ability to manage COGS and labor.
• Knowledge of safe food handling practices.
• ServSafe certification is required.

Responsabilités

• Oversee store operations during shifts to meet quality, service, and atmosphere goals.
• Control inventory, orders, and cash handling to protect profits.
• Train and coach shift leads and crew on routines and safety practices.
• Develop staffing plans and schedules to meet needs during peak times.
• Address customer concerns promptly to ensure a positive Fan experience.

Connaissances

Customer focus

Trainer and coach

Management skills

Organization

Goal setting

Technical

Integrity

Formation

High School diploma or equivalent

Outils

POS systems

Description du poste

Dairy Queen, Inc. is seeking an experienced Store Manager to lead a busy DQ location with focus on quality, service and guest experience. You will support the GM in operations, people development and store performance, ensuring safe food handling and strong financial controls.

Ideal candidates have 1–3 years of high-volume leadership, a High School diploma, and proficiency with POS systems. You will coach, schedule and motivate a team to deliver outstanding Fan memories daily.