Store Manager - Growth, Leadership & Customer Excellence

High S; Maryland; On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Career Advancement

Paid Time Off

401k with company match

Tuition Reimbursement

Job summary

High’s of Baltimore is seeking a results-driven Store Manager for Store 68, MD 21154, to lead daily operations, manage inventory, pricing, scheduling, and visual merchandising while delivering the Fast, Fresh & Friendly experience.

You will recruit, train, and supervise staff, drive profitability, increase customer satisfaction, and ensure compliance with policies and safety standards; you’ll prepare regular sales and KPI reports and guide the team to consistent excellence.

Qualifications

• Previous retail management experience, preferably in convenience retail.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Analytical and problem-solving skills.

Responsibilities

• Oversee and manage all daily operations, including inventory management, stock ordering, pricing, and visual merchandising.
• Actively recruit, train, schedule, and supervise store employees, providing guidance, motivation, and support to enhance their performance.
• Foster a culture of exceptional customer service, address customer inquiries or complaints, and ensure a positive shopping experience.
• Ensure the store complies with company policies, procedures, and legal requirements, including safety and security regulations.
• Prepare and submit daily, weekly, and monthly reports on sales, inventory, and other key performance indicators to track progress and identify areas for improvement.

Job description

High’s of Baltimore is seeking a results-driven Store Manager for Store 68, MD 21154, to lead daily operations, manage inventory, pricing, scheduling, and visual merchandising while delivering the Fast, Fresh & Friendly experience.

You will recruit, train, and supervise staff, drive profitability, increase customer satisfaction, and ensure compliance with policies and safety standards; you’ll prepare regular sales and KPI reports and guide the team to consistent excellence.