Store Manager: Growth Leader & Customer Experience

Boot Barn; Maple Grove (MN); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Sales bonus incentives

Merchandise discount

Paid time off

Health insurance

401(k) matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn is hiring a Store Manager in Minnesota, Maple Grove, to lead store operations, drive sales, and build a high-performing team. You will model exceptional customer service, optimize staffing, control expenses, and ensure—through coaching and recognition—partners achieve goals.

You will partner with district leadership to deliver a best-in-class customer experience. The role requires strong product knowledge, scheduling flexibility, and the ability to adapt to changing business needs

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Strong organizational and time management skills.
• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts including nights, weekends, and holidays.

Responsibilities

• Lead store partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Implement and uphold an environment of continuous learning by exhibiting expert-level product knowledge and developing training plans for staff.
• Assess and communicate localized customers' needs to District Manager.
• Analyze and measure business trends to maximize sales and meet key metrics.

Skills

Store management

Team leadership

Customer service

Time management

Communication

Education

Associate's Degree

Job description

Boot Barn is hiring a Store Manager in Minnesota, Maple Grove, to lead store operations, drive sales, and build a high-performing team. You will model exceptional customer service, optimize staffing, control expenses, and ensure—through coaching and recognition—partners achieve goals.

You will partner with district leadership to deliver a best-in-class customer experience. The role requires strong product knowledge, scheduling flexibility, and the ability to adapt to changing business needs