Store Leader — Customer Experience & Growth

Boot Barn; San Carlos (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Hourly rate

Merchandise discount

Paid time off

Health insurance

401(k)

Growth opportunities

Flexible scheduling

Job summary

Boot Barn is seeking an Assistant Store Manager in San Carlos, CA to partner with the Store Manager and District Manager. You will lead a team, maintain customer service excellence, manage merchandising standards, and drive store sales through coaching and operational oversight.

Responsibilities include scheduling, training, inventory control, executing company policies, and engaging with the local community to drive volume.

Qualifications

• Associate's Degree and/or 2 to 4 years of experience in retail store management.
• Experience managing direct reports and leading teams in a selling environment.
• Flexibility with scheduling and travel up to 15% to support local stores.

Responsibilities

• Lead partners to foster a service & selling culture and exceed expectations to build customer relationships.
• Provide coaching, feedback, and recognition; be present on the sales floor during peak hours.
• Collaborate on scheduling, interviewing, and hiring; train staff on policies and procedures.
• Plan and execute volume-driving events; manage inventory and merchandising standards.
• Oversee loyalty programs engagement and achieve team goals.

Skills

Leadership

Customer service

Communication

Time management

Training

Scheduling

Education

Associate's Degree or 2-4 years retail store management experience

Job description

Boot Barn is seeking an Assistant Store Manager in San Carlos, CA to partner with the Store Manager and District Manager. You will lead a team, maintain customer service excellence, manage merchandising standards, and drive store sales through coaching and operational oversight.

Responsibilities include scheduling, training, inventory control, executing company policies, and engaging with the local community to drive volume.