Store Manager - Financial Services Leader

CNG Holdings, Inc; Duncan (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

CNG Holdings, Inc. is seeking a Store Manager to oversee daily operations and profitability across one or more retail locations within the district. You will manage store operations, sales, customer service, and leadership at the store level.

The role requires strong customer service, cash handling, and supervisory skills, with travel to district stores as needed. A high school diploma or GED is required, along with 2+ years in sales and cash handling and 1+ year supervisory experience.

Qualifications

• High school diploma, GED, or equivalent experience.
• 2+ years of experience with sales, customer service, and cash handling.
• 1+ year of supervisory experience preferred.
• Exceptional customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask, prioritize, work in an autonomous environment, and provide store level leadership.

Responsibilities

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs.
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
• Escalate issues to the District Director of Operations (DDO) and Corporate Office if unable to resolve the issue directly with the customer.
• Respond professionally and accurately to customers in response to general questions, customer applications, requests, customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.

Skills

Customer service

Sales

Cash handling

Supervisory experience

Microsoft Office

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking a Store Manager to oversee daily operations and profitability across one or more retail locations within the district. You will manage store operations, sales, customer service, and leadership at the store level.

The role requires strong customer service, cash handling, and supervisory skills, with travel to district stores as needed. A high school diploma or GED is required, along with 2+ years in sales and cash handling and 1+ year supervisory experience.