Store Manager, Financial Services & Customer Growth

CNG Holdings, Inc; Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

CNG Holdings, Inc. in Columbia, SC is seeking a Store Manager to lead daily operations and drive profitability across one or more Check ‘N Go, Allied Cash, or Cash Store locations.

You will oversee customer service, sales performance, cash handling, and store safety, while developing staff and ensuring compliance with company policies. The role requires strong leadership, excellent communication, and a hands-on approach to coaching associates, managing schedules, and meeting district goals.

Qualifications

• High school diploma, GED, or equivalent experience.
• 2+ years of experience with sales, customer service, and cash handling.
• 1+ year of supervisory experience preferred.
• Exceptional customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs.
• Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.
• Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies.
• Perform customer verifications to validate information presented.
• Process all transactions accurately and per company policy, including loans, check cashing, and Net Spend.
• Comply with federal and state regulations and Company policies and procedures.
• Coordinate operations, development, and training necessary for store achieving metric targets.
• Maintain store staff schedule and assist covering other stores within the district.

Skills

Sales experience

Customer service

Cash handling

Supervisory experience

Active listening

Verbal communication

Written communication

Microsoft Office

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in Columbia, SC is seeking a Store Manager to lead daily operations and drive profitability across one or more Check ‘N Go, Allied Cash, or Cash Store locations.

You will oversee customer service, sales performance, cash handling, and store safety, while developing staff and ensuring compliance with company policies. The role requires strong leadership, excellent communication, and a hands-on approach to coaching associates, managing schedules, and meeting district goals.