Store Manager - Fast-Track Leadership & Bonus Potential

Journeys; Sunbury (OH); On-site; USD 14,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Bonus potential

Job summary

Journeys is a teen retail leader specializing in footwear and lifestyle gear, with 800 stores across the US and Canada. This role leads store personnel to achieve sales goals, controls expenses, and protects company assets while pursuing growth opportunities in a high-energy, inclusive environment.

The position requires 45 hours per week, night and weekend shifts, and a strong focus on customer service and loss prevention.

Qualifications

• Prior retail management experience preferred.
• 1–2 years retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Ability to work 45 hours per week.
• Ability to work night and weekend shifts.
• Must be at least 18 years of age.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance.
• Recruit, interview, and hire high-caliber employees with in-store needs.
• Train and develop a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Conduct monthly performance reviews.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage all aspects of Loss Prevention practices.
• Plan weekly staffing schedules in compliance with schedules policy.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Complete bank deposits.
• Understand the Journeys culture and demonstrate it to the team.

Skills

Retail management

Customer service

Job description

Journeys is a teen retail leader specializing in footwear and lifestyle gear, with 800 stores across the US and Canada. This role leads store personnel to achieve sales goals, controls expenses, and protects company assets while pursuing growth opportunities in a high-energy, inclusive environment.

The position requires 45 hours per week, night and weekend shifts, and a strong focus on customer service and loss prevention.