Store Manager: Fandom-Driven Retail Leader

Hot Topic; Raleigh (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Hot Topic is seeking a Store Manager in Raleigh, NC to lead the store team, drive sales, and deliver exceptional customer experiences. You will recruit, develop, and mentor staff while ensuring operational excellence and strong store performance.

You will use data and promotions to hit targets, maintain inventory and schedule accuracy, and stay connected with customers and leadership. The role requires passion for pop culture and a proactive leadership mindset.

Qualifications

• 1-2 years of retail store management experience.
• Strong communication, recruiting and operations skills.
• High school diploma or GED (degree preferred).

Responsibilities

• Achieve store sales plan and KPIs.
• Recruit, develop and retain a collaborative team.
• Engage customers and drive engagement via social channels and clienteling.
• Maintain operational excellence with staffing, scheduling, and payroll.
• Monitor shrink and payroll hours; manage schedules and inventory controls.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and leverage data to meet targets.
• Implement promotions and planograms accurately.
• Mentor and develop staff through recognition and feedback.

Skills

Communication

Recruiting

Operations

Leadership

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

Hot Topic is seeking a Store Manager in Raleigh, NC to lead the store team, drive sales, and deliver exceptional customer experiences. You will recruit, develop, and mentor staff while ensuring operational excellence and strong store performance.

You will use data and promotions to hit targets, maintain inventory and schedule accuracy, and stay connected with customers and leadership. The role requires passion for pop culture and a proactive leadership mindset.