Fandom Store Leader: Sales, Team Growth & Experience

Hot Topic; Pineville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hot Topic in Pineville, NC is looking for a Store Manager to lead our team and deliver an exceptional in-store experience for fans. You will drive sales, recruit and develop staff, and manage performance to meet store objectives.

As the store leader, you will oversee operations, merchandising with planograms, and customer service, while collaborating with HQ on trends and feedback to continuously improve profitability and team culture.

Qualifications

• Minimum 1–2 years of retail store management experience.
• High school diploma or GED required; degree a plus.
• Strong communication, recruiting and operations skills needed.

Responsibilities

• Ensure the store hits sales plan and comp goals.
• Recruit, develop and retain a collaborative team.
• Lead customer engagement through social and store applications.
• Maintain operational balance: structure, delegation, and customer-first selling.
• Monitor shrink, payroll hours, schedules and external factors.

Skills

Retail management

Team leadership

Communication

Recruiting

Operations

Merchandising

Customer service

Education

High school diploma or GED

Job description

Hot Topic in Pineville, NC is looking for a Store Manager to lead our team and deliver an exceptional in-store experience for fans. You will drive sales, recruit and develop staff, and manage performance to meet store objectives.

As the store leader, you will oversee operations, merchandising with planograms, and customer service, while collaborating with HQ on trends and feedback to continuously improve profitability and team culture.