Store Manager - Sales Leader & Talent Builder

Boxlunch; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Hot Topic is seeking a Store Manager to lead a mall location and drive sales, guest experience, and team performance. You will recruit, coach, and retain a motivated staff while maintaining an engaging in-store environment that reflects our fandom culture.

You will oversee operations, scheduling, and loss prevention, ensuring promotional launches are executed on time and store standards are met. A strong focus on data-driven decisions and customer service will be essential.

Qualifications

• 1–2 years of retail store management experience.
• High school diploma or GED equivalent; a degree is a plus.
• Strong communication, recruiting, and operations skills.
• Ability to merchandise and launch promotions on time.

Responsibilities

• Achieve store sales plans and comp sales goals.
• Recruit, develop, and retain a collaborative team.
• Drive customer engagement through in-store and social channels.
• Lead an operationally sound business with structure and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors.

Skills

Store management experience

Communication

Recruiting

Operations

Merchandising

Customer service

Education

High school diploma or GED

Tools

Store POS systems

Job description

Hot Topic is seeking a Store Manager to lead a mall location and drive sales, guest experience, and team performance. You will recruit, coach, and retain a motivated staff while maintaining an engaging in-store environment that reflects our fandom culture.

You will oversee operations, scheduling, and loss prevention, ensuring promotional launches are executed on time and store standards are met. A strong focus on data-driven decisions and customer service will be essential.