Store Manager: Fan Experience & Team Leader

Lids; Merrimack (NH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan

100% employer-paid benefits, including

Paid Time Off

Generous employee discount

Ongoing career development

Collaborative work environment

Early Wage Access options

Uncapped monthly bonus potential

Job summary

Lids, a leading sports and lifestyle retailer, is seeking a Store Manager in Merrimack, NH. You will lead daily store operations, supervise staff, and drive sales while delivering exceptional customer experiences.

The role emphasizes training, scheduling, and ensuring that store standards and loyalty programs are executed to maximize performance. You will oversee product presentation, inventory control, and daily cash handling, collaborating with regional leaders to uphold brand standards and

Qualifications

• Proven supervisory skills and ability to train staff.
• Strong interpersonal and communication skills.
• Ability to travel for training and meetings.
• Ability to work varying days and hours to meet business needs.

Responsibilities

• Lead store hiring strategy and onboarding.
• Drive selling strategies to meet KPIs and sales targets.
• Ensure exceptional customer service and loyalty program participation.
• Manage scheduling, payroll compliance, and store operations.
• Oversee product flow, markdowns, and inventory accuracy.
• Maintain store environment, safety, and V M standards.

Skills

Leadership

Customer service

Team training

Sales target achievement

People management

Communication

Scheduling & payroll

Job description

Lids, a leading sports and lifestyle retailer, is seeking a Store Manager in Merrimack, NH. You will lead daily store operations, supervise staff, and drive sales while delivering exceptional customer experiences.

The role emphasizes training, scheduling, and ensuring that store standards and loyalty programs are executed to maximize performance. You will oversee product presentation, inventory control, and daily cash handling, collaborating with regional leaders to uphold brand standards and