Store Manager: Elevate Customer Experience & Team Growth

knitwellgroup; California (MO); On-site; USD 79,372,000 - 99,286,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Store Manager in California to lead the customer and associate experiences in a busy retail location. You will drive profitable store performance by focusing on customer service, operations, visual standards, and community engagement, while coaching your team to reach their full potential.

You will hire and develop a store team, promote an inclusive store environment, and oversee budgeting, payroll, and reporting to shape short- and long-term retail plans.

Qualifications

• 3+ years retail Store Manager or service industry experience.
• Hospitality mindset in customer/associate interactions.
• Strong people management and talent development.
• Leadership, interpersonal and communication skills.
• Tech proficient with POS systems and store tech.

Responsibilities

• Lead customer and associate experiences to drive profitable store operations.
• Coach and develop a high-performing store team.
• Utilize reports and budgeting tools to manage profitability and payroll.
• Open and close the store and oversee day-to-day operations.
• Promote community events and partnerships to strengthen brand presence.

Skills

Store management

Customer service

People management

Leadership

Communication

POS system

Business acumen

Planning

Tools

POS system

Job description

LOFT is seeking a Store Manager in California to lead the customer and associate experiences in a busy retail location. You will drive profitable store performance by focusing on customer service, operations, visual standards, and community engagement, while coaching your team to reach their full potential.

You will hire and develop a store team, promote an inclusive store environment, and oversee budgeting, payroll, and reporting to shape short- and long-term retail plans.