Store Manager: Drive Customer Experience & Team Growth

knitwellgroup; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Store Manager in San Antonio to lead customer and associate experiences, drive profitability, and uphold visual standards. You will coach the team, manage daily operations, and engage with the local community to strengthen the LOFT brand.

The role emphasizes hospitality, strong leadership, and the ability to leverage omnichannel tools to deliver seamless shopping experiences. Regular full-time schedule and opportunities for advancement are provided.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong leadership, interpersonal, and communication skills.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build a store team through training, coaching, and development.
• Create an inclusive store environment where everyone feels welcome.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Oversee profitability, budgeting, and payroll using reporting tools.
• Analyze reports to develop short and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Retail leadership

People management

POS proficiency

Tools

POS system

Job description

LOFT is seeking a Store Manager in San Antonio to lead customer and associate experiences, drive profitability, and uphold visual standards. You will coach the team, manage daily operations, and engage with the local community to strengthen the LOFT brand.

The role emphasizes hospitality, strong leadership, and the ability to leverage omnichannel tools to deliver seamless shopping experiences. Regular full-time schedule and opportunities for advancement are provided.