Store Manager — Lead Teams, Elevate Customer Experience

LOFT; Strongsville (OH); On-site; USD 51,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Monthly bonuses

Merch Discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

LOFT in Strongsville, OH is seeking an experienced Store Manager to lead the customer and associate experiences in our store. You will drive a profitable business by focusing on service, operating performance, visual standards, and community engagement.

You will coach a diverse team, hire and train staff, and ensure a welcoming experience for all customers while delivering omnichannel shopping excellence and strong execution of company standards.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Technology proficient with the ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans.

Responsibilities

• Lead day-to-day store operations including opening and closing.
• Drive customer experience and store performance through coaching and events.
• Hire, train, and develop a high-performing store team.
• Oversee budgeting, payroll, and profitability with data-driven decision making.
• Ensure inclusive, welcoming environment and brand standards in-store.

Skills

Retail Store Manager experience

People management

Leadership

Communication skills

POS system proficiency

Job description

LOFT in Strongsville, OH is seeking an experienced Store Manager to lead the customer and associate experiences in our store. You will drive a profitable business by focusing on service, operating performance, visual standards, and community engagement.

You will coach a diverse team, hire and train staff, and ensure a welcoming experience for all customers while delivering omnichannel shopping excellence and strong execution of company standards.