Store Manager: Elevate Customer Experience & KPI Leader

Luxottica; Manchester (NH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Luxottica is seeking a Store Manager for LensCrafters in Manchester, NH. This role involves leading a team to deliver exemplary customer service and meet key performance indicators. Candidates should have over 4 years of management experience, strong communication and team-building skills, and a high school diploma or equivalent. Additional preferred qualifications include a college degree and experience in retail. The position offers competitive pay, potential bonuses, and a comprehensive benefits package.

Qualifications

• 4+ years management/supervisory experience required.
• Strong influencing and negotiating skills are a must.
• Knowledge of current optical theory and merchandise is beneficial.

Responsibilities

• Ensure the team provides outstanding Customer Service.
• Analyze reporting to improve store KPIs.
• Attract and hire a highly engaged team.

Skills

Management/supervisory experience

Customer service skills

Team building

Strong communication

Basic math skills

Education

High School diploma or equivalent

College degree (preferred)

Job description

Luxottica is seeking a Store Manager for LensCrafters in Manchester, NH. This role involves leading a team to deliver exemplary customer service and meet key performance indicators. Candidates should have over 4 years of management experience, strong communication and team-building skills, and a high school diploma or equivalent. Additional preferred qualifications include a college degree and experience in retail. The position offers competitive pay, potential bonuses, and a comprehensive benefits package.