Footwear Retail Store Leader — Drive Sales & People

Dr. Martens; Austin (TX); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Brand free pair of Docs

65% off Employee Discount

Seasonal free pairs of Docs

Retail Bonus Program

Transit and parking flexible spending

PTO and Sick Time

Employee Assistance Program

401(k) Pre-Tax and Roth Retirement

DM Foundation and volunteer hours

Job summary

Dr. Martens is seeking a Store Leader in Austin, TX to guide the store team in delivering exceptional customer service and achieving sales goals.

You will manage day-to-day operations, staffing, inventory, and visual standards while upholding brand standards in the Americas region. You will lead HR responsibilities, coordinate local promotions, and ensure accurate timekeeping, with travel up to 5% and willingness to work evenings and weekends.

Qualifications

• 3-5 years retail management experience, preferably related to footwear and/or apparel.
• Experience managing staff, setting schedules, assessing performance, and supporting professional development.
• Thorough knowledge of retail merchandising and retail operations; strong communication skills.
• Proficient in MS Office Suite and retail/register systems; MPOS/StoreForce a plus.
• Willing to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and navigate stock handling and ladders.
• Domestic travel up to 5%.

Responsibilities

• Lead store team to deliver exceptional customer service and drive sales.
• Exceed store budgets and manage costs to meet ROS and payroll goals.
• Develop business strategies to increase traffic and profitability.
• Oversee HR tasks: recruiting, hiring, training, and retention.
• Manage inventory control and accurate tracking.
• Provide input on product orders and stock levels to optimize assortment.
• Ensure visual standards and merchandising consistency.
• Identify local promotions in collaboration with Brand Marketing.
• Create schedules and ensure accurate timekeeping.

Skills

Retail management

Leadership

Scheduling

Inventory management

Merchandising

MS Office

MPOS / StoreForce

Communication

Analytical thinking

Physical stamina

Travel availability

Education

Associate or Bachelor’s Degree in related field

Tools

MPOS

StoreForce

Retail systems

Job description

Dr. Martens is seeking a Store Leader in Austin, TX to guide the store team in delivering exceptional customer service and achieving sales goals.

You will manage day-to-day operations, staffing, inventory, and visual standards while upholding brand standards in the Americas region. You will lead HR responsibilities, coordinate local promotions, and ensure accurate timekeeping, with travel up to 5% and willingness to work evenings and weekends.