Store Manager, Donated Goods Center - Flexible Hours

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Summerville (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) in Summerville, SC, seeks a store operations supervisor to lead a retail location and donations processing center. You will manage staff, ensure customer service standards, and coordinate shipments, pricing, and floor sets.

The role requires flexible hours, occasional travel, and the ability to respond to emergencies. Supervise employees, volunteers, and program participants in line with agency policies.

Responsibilities

• Provides SMILES customer service to ensure that customers and donors receive prompt, courteous service.
• Ensures subordinate staff are engaged in and providing SMILES customer service to all customers and donors.
• Ensures compliance with established safety, security, sales, money handling, and record keeping procedures and practices as outlined in the Standard Operating Procedures. Reports known or suspected security and/or theft problems to the District Manager, Loss Prevention and the Vice President of Donated Goods.
• Maintains the store budget to include sales, payroll and expense to revenue.
• Verifies that the quality and quantity of merchandise is adequate to obtain sales and production quotas.
• Coordinates shipments and makes adjustments to merchandise categories and production schedules as needed.
• Coordinates transportation shipments and reporting on a daily basis.
• Ensures merchandise is priced in accordance with established standards.
• Implements seasonal planograms, floor sets, store signage, and sales promotion activities.
• Assists Truck Drivers and other agency personnel in performance of their duties.
• Must be able to work flexible hours, available to open and/or close assigned retail location as required, make bank deposits and secure building to ensure success of the operation.
• Occasional travel is required for business related activities.
• Must be able to respond to emergencies at any time as needed.
• Performs other job-related tasks as assigned.

Job description

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) in Summerville, SC, seeks a store operations supervisor to lead a retail location and donations processing center. You will manage staff, ensure customer service standards, and coordinate shipments, pricing, and floor sets.

The role requires flexible hours, occasional travel, and the ability to respond to emergencies. Supervise employees, volunteers, and program participants in line with agency policies.