Donations Center Store Manager – Flexible Hours

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Sumter (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) seeks a store operations supervisor to manage daily activities, oversee staff and volunteers, and ensure exceptional customer service. The role focuses on donations processing, merchandising, and meeting sales targets while maintaining safety and security standards.

The successful candidate will coordinate shipments, pricing, and promotions, and be available to open or close the retail location, with occasional travel for related

Qualifications

• Experience in retail or donation-processing environments.
• Ability to manage store operations, staff, and inventory.
• Aptitude for safety, security, and loss-prevention procedures.
• Strong customer service orientation.

Responsibilities

• Provide SMILES-based customer service to customers and donors.
• Lead and engage store staff to deliver consistent customer service.
• Maintain safety, security, and record-keeping per SOPs; report issues.
• Manage store budget including sales, payroll, and expenses.
• Verify merchandise quality and pricing to hit quotas.
• Coordinate shipments, transportation, and planograms.
• Open/close store and handle deposits; respond to emergencies.

Skills

Customer service

Staff supervision

Safety compliance

Merchandise planning

Job description

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) seeks a store operations supervisor to manage daily activities, oversee staff and volunteers, and ensure exceptional customer service. The role focuses on donations processing, merchandising, and meeting sales targets while maintaining safety and security standards.

The successful candidate will coordinate shipments, pricing, and promotions, and be available to open or close the retail location, with occasional travel for related