Store Manager: Customer Experience & Operations

Cadient, LLC; Clinton (CT); On-site; USD 66,000 - 110,000; Full time

Benefits offered by this job

401k Savings Program

Flexible work schedules

Discount programs

Well-Being Programs

Ongoing training and career prep

Medical, Dental, Vision insurance

Job summary

ShopRite of Clinton is seeking a Store Manager to direct all store functions and supervise the team to achieve sales, profit, and customer experience goals. You will lead a culture of continuous improvement, enforce safety and regulatory standards, and drive department efficiency while maintaining strong associate engagement and performance.

The role requires strong leadership, excellent communication, and the ability to coach staff across all departments to deliver exceptional service and

Qualifications

• Ability to make decisions to improve business results based on data and policies.
• Fluent command of English language, written and spoken.
• Ability to perform basic math and analyze numbers.
• Physical stamina to stand/walk and lift items as required.
• Proficient with basic computer functions and store systems.
• Ability to lift up to 60 lbs and work with varied products.
• Strong customer service orientation and communication skills.
• Proven leadership of store teams and mentoring of Associates.

Responsibilities

• Direct and supervise all store functions and activities to meet sales and profit goals.
• Drive a culture of continuous improvement and positive customer experience.
• Ensure compliance with safety, food safety, and regulatory requirements.
• Lead onboarding, training, and assessment of Associates; provide feedback.
• Communicate store expectations and performance to staff and partners.
• Oversee merchandising, pricing, inventory, and department operations.
• Develop talent within departments and manage staffing to meet needs.
• Handle associate and customer conflicts with positive resolutions.

Skills

Decision making

English literacy

Basic math

Stamina

Computer skills

Lifting capability

Customer service

Team leadership

Communication

Job description

ShopRite of Clinton is seeking a Store Manager to direct all store functions and supervise the team to achieve sales, profit, and customer experience goals. You will lead a culture of continuous improvement, enforce safety and regulatory standards, and drive department efficiency while maintaining strong associate engagement and performance.

The role requires strong leadership, excellent communication, and the ability to coach staff across all departments to deliver exceptional service and