Store Manager - Customer Experience Leader

PLS Logistics Service; Inglewood (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS Logistics Service is seeking a Store Manager in Inglewood, CA to lead daily operations, drive customer satisfaction, and meet financial goals. You will mentor staff, ensure policy compliance, and manage store performance in a fast-paced retail environment.

Ideal candidates have strong leadership, exceptional communication skills, and a proven track record in customer-facing roles; bilingual English/Spanish is a plus. This role offers opportunities for advancement and competitive benefits.

Qualifications

• Minimum of two years of management experience in industries such as hospitality, financial services, retail, or restaurant.
• Strong customer service orientation and ability to motivate a team.
• Excellent verbal and written communication, and presentation skills.

Responsibilities

• Provide leadership to ensure store delivers outstanding customer service and meets operating and financial goals.
• Motivate and develop team members; recruit and coach for performance.
• Ensure compliance with federal, state, and local regulations and store policies.
• Analyze financial statements and sales trends to maximize revenue.
• Maintain store appearance and safety standards; manage cash handling and audits.

Skills

Leadership

Customer service

Communication

Bilingual EN/ES

Job description

PLS Logistics Service is seeking a Store Manager in Inglewood, CA to lead daily operations, drive customer satisfaction, and meet financial goals. You will mentor staff, ensure policy compliance, and manage store performance in a fast-paced retail environment.

Ideal candidates have strong leadership, exceptional communication skills, and a proven track record in customer-facing roles; bilingual English/Spanish is a plus. This role offers opportunities for advancement and competitive benefits.