Store Leader: Elevate Service, Growth & Team

PLS; Los Angeles (CA); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS is seeking a Store Manager in Los Angeles to lead a high-performing team at our Cesar Chavez Ave location. You will drive outstanding customer service, manage daily operations, and ensure achievement of financial goals while enforcing company policies.

The role requires at least two years of management experience, strong communication skills, and the ability to build relationships with customers. English fluency is required; bilingual in English/Spanish is a plus.

Qualifications

• Minimum of two years of management experience in hospitality, financial services, retail, or restaurant industries.
• Excellent verbal and written communication, and presentation skills.
• Ability to engage with customers and develop positive relationships with customers and colleagues.
• High-energy, collaborative leadership that inspires excellence in a team.
• Professional appearance and demeanor with honesty and integrity.
• English fluency is required; English/Spanish bilingual is a plus.

Responsibilities

• Maintaining exemplary customer service and building relationships with customers.
• Establishing a strong customer service culture in-store.
• Implementing strategies to meet store goals and objectives.
• Recruiting, developing, and motivating store team members.
• Ensuring compliance with federal, state, and local regulations.
• Analyzing financial statements and trends to increase sales.
• Supervising cash handling, transaction processing, and audits.
• Coaching team per district manager career development plans.
• Marketing within the community to increase market share and revenues.
• Resolving customer complaints and maintaining store environment.

Skills

Management experience

Job description

PLS is seeking a Store Manager in Los Angeles to lead a high-performing team at our Cesar Chavez Ave location. You will drive outstanding customer service, manage daily operations, and ensure achievement of financial goals while enforcing company policies.

The role requires at least two years of management experience, strong communication skills, and the ability to build relationships with customers. English fluency is required; bilingual in English/Spanish is a plus.