Store Manager - Creative Toy Brand & Customer Experience

Pop-Mart-Americas-Inc.; Tempe (AZ); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Family leave

Job summary

POP MART Americas in Tempe, AZ is seeking a Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience in a premium retail environment.

You will recruit and develop a high-performing team, manage visuals and inventory, and execute promotions and store openings while upholding POP MART standards and values. Flexibility for evenings and weekends required.

Qualifications

• 3+ years of retail management experience in high-volume stores.
• Experience leading teams of 10+ employees with coaching and development.
• Strong retail KPI awareness and ability to drive performance.
• Proven skills in visual merchandising and marketing initiatives.

Responsibilities

• Own daily store operations and ensure flawless execution.
• Drive sales, payroll, expenses, and inventory control.
• Lead recruitment, training, and development of leadership and staff.
• Deliver exceptional customer experiences and brand ambassador duties.
• Oversee visual presentation, promotions, and floor sets.

Skills

Retail management

Team leadership

Sales analytics

Visual merchandising

Customer service

Operations management

Staff development

Budgeting

Education

Associate's or Bachelor's degree in Business/Retail Management

Job description

POP MART Americas in Tempe, AZ is seeking a Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience in a premium retail environment.

You will recruit and develop a high-performing team, manage visuals and inventory, and execute promotions and store openings while upholding POP MART standards and values. Flexibility for evenings and weekends required.