Store Manager- (Covington, LA)

Goodwill-Industries-of-Southeastern-Louisiana; Covington (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Store Manager at Goodwill Industries of Southeastern Louisiana leads the store team to maximize revenue by efficiently processing donated goods and managing the daily workflow from donation intake to sales floor.

You will hire, coach, train, and develop staff; supervise operations, pricing, merchandising, and cash handling; ensure safety, open/close procedures, and achieve budgeted goals. This role requires strong leadership, communication, and weekend availability.

Qualifications

• Five years of retail management experience.
• 1–2 years in management role required.
• Background in leading teams in retail, production, manufacturing, or assembly.
• Reliable transportation; ability to pass MVR check.
• Valid driver’s license, insurance, vehicle registration, and inspection.
• Proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI.
• Read, write, and communicate clearly in English.

Responsibilities

• Lead store team to production goals (110 garments/hour) with 90% quality.
• Ensure daily merchandise flow to the sales floor.
• Staff the store by hiring, coaching, training, and developing the team.
• Complete interviews daily and handle new hire paperwork.
• Hold staff accountable via coaching, discipline, and evaluations.
• Ensure safety policies, incident reporting, and maintenance tasks.
• Open/close store; balance cash; review P&L; end-of-day procedures.
• Communicate daily needs with transportation and District Manager.
• Provide leadership and guidance; set KPIs; analyze data on productivity and sales.

Skills

Budget goals

Professional interaction

Brand marketing

Leadership relationships

Data analysis

Flexible schedule

Mentoring

Repetitive motion

Physical endurance

Fast-paced work

Brand knowledge

Disciplinary review

Education

High school diploma

Leadership training

Some college or mentoring

Tools

Microsoft Office

Power BI

Outlook

Excel

Job description

Store Manager

Essential Functions:

Responsibilities

The Store Manager is responsible for leading the store team to generate revenue through the dailyprocessingofdonatedgoods.TheStoreManagerdirectsthedailyworkflowofreceiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Store Manager drives revenue while managing costs to operate a high- volume retail operation with multiple team members to support the mission of Goodwill Industries of Southern Louisiana.

• 1. Leads,manages,andmotivatesstoreemployeestoreachproductionguidelines:aminimum of 110 garments per hour with a minimum quality standard of 90%.
• 2. Ensuresaconstantrotationandflowofmerchandisetothesalesfloordaily.
• 3. Stafftheretailstorebyhiring,coaching,training,developing,andleadingthestoreteam.
• 4. Completesinterviewsdaily.findsapplicantsthroughNetRecruiterandsendsanyothernew hire paperworkrequiredto staffthe storeto keep up the day-to-day operationsof the store.
• 5. Holdsstaffaccountablethroughcoaching,employeediscipline,performanceevaluations, training and corrective action when necessary.
• 6. Ensurescompliancewithallsafetypoliciesandprocedures,conductsdrills,submitsincident reports for injuries at store, and monitors building maintenance, including submitting work tickets online as needed.
• 7. Leadsand assistsinthereceiving,pricing,and displayingofstore merchandise.
• 8. Opensandclosesthestore.Balancescashregisters,reviewsProfitandLossstatements,and conduct end-of-day procedures, including safe counts, safe audits, replenish change, and check petty cash usage. Responsible for all cash in and out of store location.
• 9. CreatesandmaintainsapositivepublicimageofGoodwillthroughacleanandhazard-free store environment through dailymonitoring ofallareas, full offresh productsdaily, witha focus on excellent customer service.
• 10. Performsalldutiesofallstorepersonnelincludingcashregister,donationreceiving,sorting, hanging, pricing of merchandise, stemming, clears store and bathrooms and debris, etc.
• 11. Communicatesdailyneedswiththetransportationdepartmentand DistrictManager.
• 12. Makes work schedules for store employees with a focus on adequate coverage for store operationandtoensurealldonationsareprocessed fromthedonationdoortoproductionarea to sales floor on the same day they are received.
• 13. Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
• 14. Responsibleforproduction,revenue,payroll,andexpensebudgetsaswellaswork to achieve/exceedthestore’sbudgeted goals.
• 15. Responsibleforprovidingleadershipandguidancetostorestaffandsettinggoals/KPIsforall store staff aswell as being responsible for analyzing statistical data of the store’s production, sales, and overall effectiveness of store employees.
• 16. Keepsthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping,emptying trash, and cleaning the bathrooms.
• 17. MustworkoneSunday amonth,workaclosingshifttwiceaweek(requiredtoalternateat least one Friday or Saturday closing shiftwith store leadership team) androtate weekends with store leadership team.
• 18. Performsany otherrelated jobdutiesasassigned bymanagement.

Skills and Abilities

• 1. Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsarenotmet.
• 2. Mustbeabletointeractprofessionally andproductively withadiversearray ofpeople.
• 3. MustbeabletomarketGoodwillandexplainthemission tothepublic.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
• 5. Mustbeabletoreadandanalyzestatisticaldataforproductionandsalestrendsandgivean overview of store employee effectiveness.
• 6. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsandweekends, and occasionally, long hours.
• 7. Mustprovideleadershipandmentoringtostorestaffandtrainanddevelopemployeestobe efficient in the production area and on the sales floor.
• 8. Mustbeabletouserepetitivehandmovement when sorting,hanging,andpricing.
• 9. Mustbeabletoengageinprolongedstanding,walking,andbending.
• 10. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsofhighvolume.
• 11. Musthaveknowledgeofclothingbrandsand household itemvalues.
• 12. Mustreviewallemployeedisciplinaryactionformswithmanagersand/oremployees.

Requirements

• 1. HighSchooldiploma,GED,orequivalentrequired.Somecollege,leadershiptraining, mentoring, or team building experience preferred.
• 2. Minimumoffiveyears’experienceinretailmanagementpreferred.Minimumof1-2yearsin management required.
• 3. Preferabackgroundinleadingteamsinretailsales,production,manufacturing,orassembly.
• 4. Musthavereliabletransportation. MustbeabletopassMVRcheckand provideproof.
• 5. ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.
• 6. MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word,Excel, Power BI, and other programs.
• 7. Mustbeabletoread,writeandcommunicateclearly inEnglish.

Working Conditions

Frequentmovement,exposuretodonatedgoodsandmaterials,conditionedindoortemperatures with occasional exposure to outdoor temperatures and weather conditions, occasional travel in division area.