Sales Floor Manager (Marrero, LA)

Kaizen Lab Inc.; Marrero (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager to supervise the daily operations of the sales floor, drive merchandise flow, and lead a team in a high-volume retail environment.

You will open/close the store, manage cash handling, and ensure a clean, customer-focused store. The role requires leadership, reliable transportation, and clear English communication to support mission delivery.

Qualifications

• High school diploma or GED with a minimum of 1 year supervisory experience or equivalent education/experience.
• Leadership, teambuilding, and mentoring experience and/or training.
• Prefer background in leading teams in retail sales or other sales experience.
• Must have reliable transportation and pass MVR check with valid license and insurance.
• Proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI and other programs.
• Must be able to read, write and communicate clearly in English.

Responsibilities

• Leads, supervises, and motivates store employees to ensure constant rotation and flow of merchandise to the sales floor daily.
• Supports staffing the retail store by coaching, training, developing, and leading the store team.
• Opens and closes the store; balances cash registers and conducts end-of-day procedures; responsible for cash handling including the safe, petty cash, deposits, and registers.
• Maintains a clean, hazard-free store through daily monitoring and cleaning of all areas.
• Works to achieve or exceed budgeted revenue and expense goals and supports corrective coaching and development of employees.

Skills

Leadership

Mentoring

Communication

Customer service

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Power BI

Job description

Sales Floor Manager

Essential Functions: Thesalesfloormanagerisresponsibleforsupervisingthesalesfloorleadsand sales associates to generate revenue through the daily processing of donated goods. The sales floor manager drives the daily workflow of rotating and selling high volumes of donated clothing, furniture, and household goods. Thestorefloormanagersupportsthestoremanagerinoperatingahigh-volume retail operation to support the mission of Goodwill Industries of Southeast Louisiana.

Responsibilities

• Leads,supervises,andmotivatesstoreemployeestoensureaconstantrotationand flow of merchandise to the sales floor daily.
• Supportsstaffingtheretailstorebycoaching,training,developing,andleadingthe store team.
• Ensurescompliancewithallsafetypoliciesandprocedures.
• Creates and maintains a positive public image of Goodwill through a clean store environment,fulloffreshproductdaily,withafocusonexcellentcustomerservice.
• Leadsandassistsinthereceiving,pricing,anddisplayingofstore merchandise.
• Opens and closes the store. Balances cash registers and conduct end-of-day procedures.Responsibleforallcashinstore,includinginthesafe,pettycash, deposits, and cash registers.
• Maintainsacleanandhazardfreestorethroughdailymonitoringandcleaningofall areas.
• Performsalldutiesofallstorepersonnelincludingoperatingacashregister,weekly pulls, hanging new donations, cleaning of store, etc.
• Tousethecashregisterfortotalsales,acceptpayment,authorizevoids,returns, exchanges and credits for merchandise only.
• Toconducthourlyfloorcheckstoensureprocessedmerchandiseisproperlyplaced on the floor.
• Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
• Responsibleforrevenueandexpensebudgetsandworkstoachieve/exceedbudgeted goals.
• Toassistthestoremanagerincorrectivecoachingandtraininganddevelopmentof employees.
• Assistsinschedulingemployeeswithafocusonadequatecoverageofstore operation.
• Tokeepthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping, and cleaning the bathrooms.
• Allotherjob-relateddutiesasrequiredbymanagement.

Skills and Abilities

• Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsare not met.
• Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
• Mustbeable tomarketGoodwillandexplain themission tothe public.
• Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
• Mustbeable toconductongoing traininganddevelopment ofstore employees.
• Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsand weekends, and occasionally, long hours.
• Mustbeable to use repetitivehandmovement whenpulling and hanging.
• Mustbeable toengageinprolongedstanding,walking,and bending.
• Mustbeable tofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.
• Musthaveknowledgeofclothingbrands andhouseholditem values.

Requirements

• Highschooldiplomaorgeneraleducationdegree(GED)withaminimumof1yearof supervisory experience or equivalent combination of education and experience required.
• Leadership,teambuilding,andmentoringexperienceand/ortrainingexperience preferred.
• Preferabackgroundinleadingteamsin retailsalesorothersalesexperience.
• Must have reliable transportation. Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
• Must be proficient in computer skills, including Microsoft Office, Outlook, Word, Excel, Power BI and other programs.
• Must be able to read, write and communicate clearly in English.

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions, occasional travel in district area.

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status