Store Manager (Covington, LA)

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA; Covington (LA); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Store Manager to lead a high-volume donor-based retail operation. You will direct receiving, sorting, pricing, merchandising, and selling donated goods while driving revenue and controlling costs.

You will hire, coach, train, and supervise the store team, ensure safety and daily operations, and coordinate with transportation and district leadership to meet production and budget goals.

Formación

• Requires High School diploma or GED; leadership training preferred.
• Experience leading teams in retail, production, manufacturing, or assembly is desirable.
• Must read, write, and communicate clearly in English.

Responsabilidades

• Leads, manages, and motivates store employees to production guidelines (110 garments/hour; 90% quality).
• Ensure constant merchandise flow to floors daily.
• Hire, coach, train, develop, and lead the store team.
• Handle interviews daily and onboarding paperwork.
• Maintain safety compliance, incident reporting, and building maintenance.
• Lead receiving, pricing, and displaying merchandise.
• Open/close store, balance cash, review P&L, finalize day procedures.
• Maintain a clean, hazard-free store environment with fresh products.
• Perform all duties of store personnel including cash register, donation processing, sorting, pricing, and cleaning.
• Coordinate daily with transportation and District Manager.
• Create work schedules ensuring adequate coverage and same-day donation processing.
• Conduct daily store walkthroughs, huddles, and meetings.
• Manage production, revenue, payroll, and expenses to meet budgets.
• Provide leadership and guidance to staff; set goals and analyze data.
• Keep store clean and safe; handle debris removal.
• Must work Sundays once a month and rotate weekends with leadership team.
• Any other related duties as assigned.

Conocimientos

Goal achievement

Professional interaction

Mission education

Leadership & mentorship

Discipline & evaluations

Safety compliance

Cash handling

Scheduling & planning

Operations oversight

Merchandising & display

Communication

Flexibility

Educación

High school diploma

Leadership training

Team building experience

Herramientas

Microsoft Office

Outlook

Word

Excel

Power BI

Descripción del empleo

Essential Functions:

Responsibilities:

The Store Manager is responsiblefor leading the store team to generate revenue through the dailyprocessingofdonatedgoods.TheStoreManagerdirectsthedailyworkflowofreceiving, sorting, pricing,merchandising, and selling high volumes of donated clothing, furniture, andhousehold goods. The Store Manager drives revenue while managing costs tooperate a high- volume retail operation with multiple team members to supportthe mission of Goodwill Industries of Southwestern Louisiana.

• 1. Leads,manages,andmotivatesstoreemployeestoreachproductionguidelines:aminimum of 110 garments per hour with aminimum quality standard of 90%.


• 2. Ensuresaconstantrotationandflowofmerchandisetothesalesfloordaily.


• 3. Stafftheretailstorebyhiring,coaching,training,developing,andleadingthestoreteam.


• 4. Completesinterviewsdaily.findsapplicantsthroughNetRecruiterandsendsanyothernew hire paperworkrequiredto staffthe storeto keep up the day-to-day operationsofthe store.


• 5. Holdsstaffaccountablethroughcoaching,employeediscipline,performanceevaluations,training and corrective action when necessary.


• 6. Ensurescompliancewithallsafetypoliciesandprocedures,conductsdrills,submitsincident reports for injuries at store, and monitors buildingmaintenance, including submitting work tickets online as needed.


• 7. Leadsand assistsinthe receiving,pricing,anddisplayingofstoremerchandise.


• 8. Opensandclosesthestore.Balancescashregisters,reviewsProfitandLossstatements,and conduct end-of-day procedures,including safe counts, safe audits, replenish change, and check petty cashusage. Responsible for all cash in and out of store location.


• 9. CreatesandmaintainsapositivepublicimageofGoodwillthroughacleanandhazard-free store environment through dailymonitoring ofallareas, full offresh productsdaily, witha focuson excellent customer service.


• 10. Performsalldutiesofallstorepersonnelincludingcashregister,donationreceiving,sorting, hanging,pricing of merchandise, stemming, clears store and bathrooms and debris, etc.


• 11. CommunicatesdailyneedswiththetransportationdepartmentandDistrictManager.


• 12. Makes workschedules for store employees with a focus on adequate coverage for storeoperationandtoensurealldonationsareprocessedfromthedonationdoortoproductionarea to sales floor on the same day theyare received.


• 13. Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstoremeetings.


• 14. Responsibleforproduction,revenue,payroll,andexpensebudgetsaswellasworktoachieve/exceedthestore’sbudgetedgoals.


• 15. Responsibleforprovidingleadershipandguidancetostorestaffandsettinggoals/KPIsforallstore staffaswell as being responsible an analyzing statistical data of the store’s production, sales, and overalleffectiveness of store employees.


• 16. Keepsthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping,emptying trash, and cleaning the bathrooms.


• 17. MustworkoneSunday amonth,workaclosingshifttwiceaweek(requiredtoalternateatleast one Friday or Saturday closingshiftwith store leadership team)androtate weekends with storeleadership team.


• 18. Performsany otherrelated jobdutiesasassignedby management.

SkillsandAbilities:

• 1. Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsarenot met.


• 2. Mustbeabletointeractprofessionally andproductivelywithadiversearray ofpeople.


• 3. MustbeabletomarketGoodwillandexplainthemissiontothepublic.


• 4. Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.


• 5. Mustbeabletoreadandanalyzestatisticaldataforproductionandsalestrendsandgiveanoverview of store employee effectiveness.


• 6. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsandweekends,and occasionally, long hours.


• 7. Mustprovideleadershipandmentoringtostorestaffandtrainanddevelopemployeestobe efficient in theproduction area and on the sales floor.


• 8. Mustbeabletouserepetitivehandmovementwhen sorting,hanging,andpricing.


• 9. Mustbeabletoengageinprolongedstanding,walking,andbending.


• 10. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsofhigh volume.


• 11. Musthaveknowledgeofclothingbrandsand household itemvalues.


• 12. Mustreviewallemployeedisciplinaryactionformswithmanagersand/oremployees.

Requirements:

• 1. HighSchooldiploma,GED,orequivalentrequired.Somecollege,leadershiptraining, mentoring, or team building experience preferred.


• 2. Minimumoffiveyears’experienceinretailmanagementpreferred.Minimumof1-2yearsinmanagement required.


• 3. Preferabackgroundinleadingteamsinretailsales,production,manufacturing,orassembly.


• 4. Musthavereliabletransportation. MustbeabletopassMVRcheckandprovide proof.


• 5. ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.


• 6. MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word,Excel, Power BI, and other programs.


• 7. Mustbeabletoread,writeandcommunicateclearly inEnglish.

WorkingConditions:

Frequentmovement,exposuretodonatedgoodsandmaterials,conditionedindoortemperatures with occasional exposure tooutdoor temperatures and weather conditions, occasional travel in divisionarea.