Store Manager – Banking Sales & Customer Experience

TD; Boston (MA); On-site; USD 44,000 - 66,000; Full time

Job summary

TD is seeking an Assistant Store Manager in Boston to lead a team delivering daily service, sales and store operations. The role focuses on growing customer relationships by offering TD’s model of convenience, advice, and personalized support on the teller line and platforms.

Ideal candidates have 2+ years in customer-facing roles, supervisory experience, and strong communication skills. This full-time, on-site position provides opportunities for growth and professional development within

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers or in sales.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.

Responsibilities

• Leads a team in delivering daily service, sales and operational objectives.
• Provides day-to-day coaching and direction to ensure compliant, high-quality customer interactions.
• Delivers end-to-end financial advice and product recommendations based on customer needs.
• Oversees store operations, ensuring efficient and accurate processing of transactions.

Skills

Leadership

Customer service

Sales

Communication

Time management

Education

Undergraduate degree or equivalent experience

2+ years customer-facing experience

Supervisory or leadership experience

Tools

Microsoft Office

Job description

TD is seeking an Assistant Store Manager in Boston to lead a team delivering daily service, sales and store operations. The role focuses on growing customer relationships by offering TD’s model of convenience, advice, and personalized support on the teller line and platforms.

Ideal candidates have 2+ years in customer-facing roles, supervisory experience, and strong communication skills. This full-time, on-site position provides opportunities for growth and professional development within