Assistant Store Manager — Lead & Grow Customer Relationships

TD Bank; Melrose (MA); On-site; USD 40,983 - 61,303; Full time

Benefits offered by this job

Health and well-being benefits

Paid time off

Career development opportunities

Job summary

TD Bank in Melrose, Massachusetts seeks an experienced Assistant Store Manager to oversee daily operations and enhance customer relationships. This role requires leadership skills to guide the service teams toward achieving sales and operational goals.

The ideal candidate will have a strong background in customer service and sales management, with an emphasis on compliance and operational excellence. You'll provide advice and build relationships while driving the team towards legendary customer service.

Qualifications

• 2+ years of experience working with customers or in sales.
• Supervisory or leadership experience preferred.
• Proficient in Microsoft Office and knowledgeable about banking products.

Responsibilities

• Manage daily service, sales, and operational objectives.
• Lead a team to deepen customer relationships and enhance service delivery.
• Ensure compliance with regulatory guidelines and drive operational excellence.

Skills

Customer Service

Sales Management

Communication

Team Leadership

Financial Knowledge

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Melrose, Massachusetts seeks an experienced Assistant Store Manager to oversee daily operations and enhance customer relationships. This role requires leadership skills to guide the service teams toward achieving sales and operational goals.

The ideal candidate will have a strong background in customer service and sales management, with an emphasis on compliance and operational excellence. You'll provide advice and build relationships while driving the team towards legendary customer service.