Store Leader: Growth, Service & Ops

TD; Walpole (MA); On-site; USD 44,000 - 66,000; Full time

Job summary

TD in Walpole, MA is seeking an Assistant Store Manager to lead day-to-day service, sales and operations, delivering TD’s model of convenience and a personalized experience. You will guide a team, drive performance, and ensure compliance while building strong customer relationships.

Candidates should have an undergraduate degree or equivalent, 2+ years in customer-facing or sales roles, and supervisory experience. Knowledge of banking products, MS Office, and NMLS familiarity are a plus.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience in customer-facing or sales roles.
• Supervisory or leadership experience preferred.
• Notary License preferred; NMLS familiarity a plus.

Responsibilities

• Lead day-to-day service, sales, and operational objectives.
• Coach and develop a team to deliver legendary customer service.
• Ensure compliance with bank policies and regulatory guidelines.
• Drive referrals and deepen customer relationships.

Skills

Customer service

Leadership

Sales

Communication

Time management

MS Office

Banking products

Education

Undergraduate degree or equivalent

Tools

Notary License (Preferred)

NMLS registration

Job description

TD in Walpole, MA is seeking an Assistant Store Manager to lead day-to-day service, sales and operations, delivering TD’s model of convenience and a personalized experience. You will guide a team, drive performance, and ensure compliance while building strong customer relationships.

Candidates should have an undergraduate degree or equivalent, 2+ years in customer-facing or sales roles, and supervisory experience. Knowledge of banking products, MS Office, and NMLS familiarity are a plus.