Store Leader: Banking Advice & Customer Growth

TD; Keene (NH); On-site; USD 62,000 - 93,000; Full time

Job summary

TD Bank in Keene, NH seeks an Assistant Store Manager to lead daily service, sales and operations in a TD Store. The role focuses on growing customer relationships through TD's model of convenience, sales, advice, and a personalized experience.

It may involve teller line and platform responsibilities with minimal direction. The role requires leadership, deep knowledge of financial products, and the ability to coach a team to deliver proactive advice and excellent customer service while meeting

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.

Responsibilities

• Leads a team of advice and service colleagues to achieve store objectives and deliver legendary customer and colleague experiences.
• Provides day-to-day team leadership and direction to ensure effective delivery of personalized service and advice.
• Delivers end-to-end advice to customers by highlighting product features and benefits based on customer needs.

Skills

Leadership

Customer service

Sales

Communication

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Keene, NH seeks an Assistant Store Manager to lead daily service, sales and operations in a TD Store. The role focuses on growing customer relationships through TD's model of convenience, sales, advice, and a personalized experience.

It may involve teller line and platform responsibilities with minimal direction. The role requires leadership, deep knowledge of financial products, and the ability to coach a team to deliver proactive advice and excellent customer service while meeting