Store Manager

Diamonds Direct; Town of Texas (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Diamonds Direct is seeking an energetic and self-starting Jewelry Store Manager to lead store operations, sales, and customer relationships. You will represent Diamonds Direct at events and marketing opportunities, oversee staff scheduling, training, and goal setting with senior leadership, and ensure top-tier service to key clients.

Education/experience requirements include a Bachelor's degree or 3+ years in related roles, with jewelry store management experience preferred.

Qualifications

• Bachelor's degree or 3+ years related experience and/or training; or equivalent combination of education and experience.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business materials.

Responsibilities

• Lead Diamonds Direct at designated functions and marketing opportunities.
• Train and develop sales professionals; create and manage staff schedules; work with GM & VP to set store goals.
• Develop and maintain relationships with key customers; ensure exemplary customer service on the sales floor.

Skills

Leadership

Sales leadership

Customer service

Education

Bachelor's degree or equivalent experience

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

grade 15

Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties:

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.