Store Manager

signetjewelers; Schaumburg (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Diamonds Direct is seeking an energetic, motivated, self-starting Jewelry Store Manager in Schaumburg, IL. The role leads store operations, drives sales, manages staff, and ensures superior customer service while aligning with brand standards.

Ideal candidates will have a Bachelor's degree, 3+ years in jewelry retail, and proven leadership. This position emphasizes collaboration with leadership, inventory control, and customer relationship development in a dynamic retail environment.

Qualifications

• Bachelor's degree required.
• Minimum of three years related experience in the jewelry industry is preferred.
• Jewelry store management experience is preferred.

Responsibilities

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Educate employees on current trends to promote optimal performance.
• Create and manage employee schedules.
• Train and develop sales professionals.
• Collaborate with GM & VP to set monthly and annual store goals.
• Role model appropriate sales techniques.
• Ensure inventory control and best practices.
• Develop and maintain relationships with key customers.
• Demonstrate exemplary customer service and coach employees to do the same.
• Be visible on the sales floor to resolve issues/requests promptly.

Skills

Leadership

Sales management

Customer service

Communication

Education

Bachelor's degree

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Diamonds Direct is looking for an energetic, motivating, self-starting, experiencedJewelry Store Manager.

Essential Duties:

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.