Store Manager

Signet Jewelers Limited; San Antonio (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Diamonds Direct, part of Signet Jewelers Limited, seeks an energetic Jewelry Store Manager to lead a high-performing team and deliver outstanding customer service in a retail setting.

The role requires a Bachelor's degree or equivalent experience, jewelry industry background, and proven ability to train staff, set store goals with leadership, and manage inventory and key customer relationships.

Qualifications

• Bachelor's degree from a four-year college or university, or equivalent experience.
• Previous jewelry industry experience required; management experience preferred.
• Ability to read, analyze and interpret general business materials and reports.

Responsibilities

• Lead Diamonds Direct store operations and represent the brand at functions and marketing opportunities.
• Educate employees on trends and best practices to promote performance.
• Manage schedules, train and develop sales professionals, and collaborate with GM & VP to set store goals.
• Develop and maintain relationships with key customers and ensure exemplary service; be visible on the sales floor.

Skills

Leadership

Customer management

Training and development

Sales techniques

Team collaboration

Education

Bachelor's degree (B.A.) from four-year college or university

Jewelry store management experience

Job description

Diamonds Direct

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

• Leadership Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s) Management Creates and manages employee schedules Trains and develops sales professionals Collaborates with GM & VP to set monthly and annual store goals Role models appropriate sales techniques Ensures inventory control and best practices
• Customer Management Develops and maintains relationships with key customers Demonstrates exemplary customer service and coach employees to do the same Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience. Previous experience in the jewelry industry required. Jewelry store management experience preferred. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle. Signet Jewelers is Great Place to Work-Certified. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.